FAQ
Quick answers to your AmHype questions.
How do I track my order?
Once your order ships, you will receive a tracking number. Visit Track Your Order to follow your package. For help with an order, email info@amhype.com.
How do oversized styles fit?
Our oversized tees are described as relaxed silhouettes, with drop shoulders on selected styles. Check the individual productโs sizing information before choosing your size. If you need help deciding, contact us before ordering.
What are your clothes made from, and how do I care for them?
Materials vary by style. For example, our Spider-Man oversized tee is 240 GSM, 100% cotton, while the Naruto Akatsuki hoodie uses a cotton-polyester blend and is listed as machine washable. Check your product description and follow its care label rather than applying one wash routine to every item. If instructions are unclear, contact us before washing.
What are your tapestries made from, and how do I clean them?
Our tapestry descriptions feature soft, lightweight fabric. Check the specific listing for its material and hanging details. For cleaning guidance not stated on your itemโs label or product page, email info@amhype.com before washing.
How long does shipping take, and what does it cost?
Orders are processed within 4 business days of receipt. Delivery times vary by destination. Shipping costs depend on your orderโs weight, size and delivery address and are shown at checkout. See our Shipping Policy for full details. Contact us immediately if a package is damaged or lost in transit.
Can I return an item?
Our return policy allows return requests within 10 days of receiving an item for size issues or faulty items. Items must be unworn or unused, with tags, in their original packaging, and accompanied by proof of purchase. Email amhype07@gmail.com to request a return before sending anything back. Sale items, gift cards and custom or personalized products are excluded. See the Refund Policy for all conditions and the separate EU return provision.
What if my item is damaged or incorrect, or I need a refund?
Inspect your order on arrival and contact us immediately about damaged, defective or incorrect items. Once a return is received and inspected, we will let you know whether the refund is approved. Approved refunds are issued to the original payment method within 10 business days; your bank may take additional time. For return and refund questions, email amhype07@gmail.com.
How can I contact AmHype?
For general and order questions, email info@amhype.com or use our Contact page. For returns, email amhype07@gmail.com.